Frequently Asked
Questions
Answers to common questions about managed IT, cybersecurity, compliance, and working with Katalism.
General Questions
What does Katalism do?
We provide compliance-first managed IT and cybersecurity for regulated industries including healthcare, financial services, construction, education, and more.
What industries do you serve?
Healthcare, financial services (accounting, RIAs, broker-dealers), construction and government contractors, education, trade compliance consultants, and sports & fitness businesses.
Where is Katalism located?
Our headquarters is in Dallas, Texas, but we serve businesses nationwide with remote managed IT and cybersecurity services.
How long has Katalism been in business?
Katalism was founded in 2017 by Jameson Smallwood.
Compliance Questions
What compliance frameworks do you support?
HIPAA, FTC Safeguards, SOC 2, CMMC, NIST 800-171, ITAR, EAR, FERPA, CIPA, PCI-DSS, FINRA, SEC, and NIST AI RMF.
Do you help with compliance audits?
Yes. We prepare your documentation, evidence, and staff for compliance audits. Our clients consistently pass audits with zero findings.
What is the FTC Safeguards Rule?
The FTC Safeguards Rule requires financial institutions to implement comprehensive information security programs. Updated requirements include designating a Qualified Individual, written security plans, access controls, encryption, and annual penetration testing.
What is CMMC 2.0?
The Cybersecurity Maturity Model Certification is a DoD requirement for defense contractors handling Controlled Unclassified Information. CMMC 2.0 has three levels aligned with NIST standards.
Services Questions
What is managed IT?
Managed IT is outsourced day-to-day IT operations including helpdesk support, maintenance, monitoring, vendor management, and strategic planning — all for a predictable monthly fee.
Do you offer 24/7 monitoring?
Yes. We provide 24/7 threat monitoring, detection, and response across endpoints, networks, and cloud infrastructure.
Can you manage our Microsoft 365?
Yes. We configure, secure, and optimize Microsoft 365 for compliance including DLP policies, conditional access, MFA enforcement, and email security.
Do you provide on-site support?
Yes for the Dallas/Fort Worth area. For clients nationwide, we provide comprehensive remote support with average response times under 15 minutes.
Getting Started
How do I get started?
Schedule a free 30-minute compliance assessment. We'll discuss your compliance obligations, review your security posture, and outline a path forward.
Is the assessment really free?
Yes. No cost, no obligation. You'll receive expert guidance on your biggest gaps and priorities.
How much does it cost?
Pricing depends on the number of users, compliance requirements, and services needed. Schedule a meeting for a customized quote.
Still Have Questions?
Schedule a free compliance assessment and we'll answer every question you have.
Schedule a Free Assessment