Anonymized at client request

Ransomware Recovery &
FTC Audit Remediation

After a ransomware attack and a failed FTC audit, this Dallas RIA had lost trust in its incumbent IT provider. Katalism remediated persistent compromises, modernized their infrastructure, and delivered the evidence required to pass the FTC audit.

Incident Response Email Security Identity & Access Management Compliance Remediation
RIA

Client type

32

Employees

Dallas, TX

Location

Passed

FTC audit result

The Challenge

Persistent compromises, failed audit, broken trust

Active compromise

Several workstations and servers remained compromised months after the ransomware event.

Email risk

Inconsistent email controls left the firm vulnerable to phishing and business email compromise.

Outdated identity infrastructure

Aging Domain Controller and legacy group policies increased exposure across the environment.

Regulatory failure

The firm had failed an FTC audit and required documented remediation to demonstrate compliance.

Loss of trust

Leadership needed a transparent, proven partner to fully remediate and prevent recurrence.

Our Solution

Full remediation, modernization, and compliance

1

Emergency remediation & containment

Isolated, imaged, and rebuilt infected endpoints; removed persistent threats and performed firm-wide compromise sweeps.

2

Email & identity hardening

Implemented DMARC/SPF/DKIM, anti-phishing rules, and quarantine policies. Migrated all users to Microsoft Entra with enforced MFA and modern authentication. Migrated mailboxes to Office 365 with tightened tenant security.

3

Infrastructure modernization

Replaced and modernized the Domain Controller and Group Policy baseline. Deployed EDR across endpoints and standardized patching and configuration baselines.

4

Compliance remediation & process

Drafted and implemented company policies and evidence artifacts — incident response, access reviews, vendor management — required for FTC compliance. Conducted pre-audit validation and delivered the evidence package used to satisfy the regulator.

5

Rebuilding trust

Provided weekly executive summaries, role-based reporting, and a remediation tracker so leadership could follow progress and sign off at every stage.

Implementation Highlights

What we delivered

Full firm migration to Microsoft Entra + Office 365 with conditional access and MFA for all 32 users

Email security stack configured to quarantine phishing & spoofing with strict domain authentication

Domain Controller replaced; legacy and insecure policies removed; privileged access minimized

EDR deployed across the estate and compromised machines rebuilt where required

Compliance pack created and used to demonstrate corrective controls to the FTC auditor

Before & After

Before Katalism

  • Active ransomware compromise on multiple systems
  • No DMARC, SPF, or DKIM enforcement
  • Aging Domain Controller with legacy group policies
  • Failed FTC Safeguards audit
  • No incident response plan or compliance documentation
  • No endpoint detection and response (EDR)

After Katalism

  • All compromises removed; systems rebuilt and secured
  • Full DMARC/SPF/DKIM with anti-phishing quarantine
  • Modern Domain Controller with hardened group policies
  • Passed FTC Safeguards audit
  • Complete policy library and compliance evidence package
  • EDR deployed across all endpoints with 24/7 monitoring

Outcomes

Measurable results

Regulatory

Firm successfully passed the subsequent FTC audit after remediation.

Security posture

All known compromises removed; centralized identity and enforced MFA implemented firm-wide.

Email security

Marked reduction in phishing exposure and credential risk following email hardening.

Operations & trust

Executive leadership regained confidence; documented processes established for ongoing compliance and incident response.

"Katalism cleaned up the attack, rebuilt our security posture, and gave us a compliance program we can finally trust. Their team was transparent and practical — they didn't just patch things, they helped us stop the problems from coming back."

— CEO, Anonymous Client

Frequently Asked Questions

How quickly can Katalism respond to an active ransomware incident?

We begin triage within 15 minutes of engagement. For this client, our team isolated compromised systems, preserved forensic evidence, and began remediation within the first business day.

Can Katalism help us pass an FTC audit after a prior failure?

Yes. We build the policies, technical controls, and evidence packages required by the FTC Safeguards Rule. This client passed their subsequent FTC audit after our remediation program.

Do you handle Microsoft Entra and Office 365 migrations as part of remediation?

Yes. Identity and email infrastructure are often the highest-priority targets after a breach. We migrate, harden, and monitor these systems as part of our remediation and ongoing managed services.

Facing a Similar Challenge?

Whether you're recovering from an incident or preparing for a compliance audit, we can help. Schedule a meeting to discuss your situation.